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Airline Industry |
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Many airline workers may be unaware of the potential hazards in their work environment, which makes them more vulnerable to injury. The following references aid in recognizing and controlling hazards which may
be present in the airline industry.
Ground Crew
Bag Room
Gate Crew
- Passengers with Special Needs - Access to the plane and assistance
during the flight is a responsibility of the airline and airport.
- Access to
air travel for disabled people. United Kingdom Department for Transport
(DfT). Provides information
about seat allocation, emergency procedure information, catering, assistance dogs, disembarkation, transfer
arrangements, and baggage retrieval for the disabled passenger.
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Travelers with Disabilities and Medical Conditions. US Department of Homeland Security, Transportation
Security Administration. Describes new security regulations and
allowance for prescriptions needed by persons with disabilities and
medical conditions.
- Disabled
travellers - a guide for airline operators. Australian Government
Civil Aviation Safety Authority. Provides extensive information about
boarding, aisle chairs, and battery-operated wheelchairs.
- What
travellers need and can expect. Australian Government Civil Aviation
Safety Authority. Provides extensive information for all
airline passengers and additional information for the disabled.
- Policies Regarding Special Needs - Below are some typical policies from
selected airlines regarding assisting passengers with disabilities.
Ground Service Equipment
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54-Year-Old Certified Electrician Dies in North Carolina.
National Institute for Occupational Safety and Health (NIOSH)
Fatal Assessment and Control Evaluation (FACE) Program Report
86-47. Reports an incident involving
a 54-year-old partner of an electrical contracting company
(a certified electrician) who was electrocuted while he repaired
airport runway lights. The lights were energized before the
task was completed.
- Controlling
Carbon Monoxide Hazard in Aircraft Refueling Operations. US
Department of Health and Human Services (DHHS), National Institute for
Occupational Safety and Health (NIOSH) Publication
No. 84-106, (1984, February 14). NIOSH investigators conducted an evaluation
of the occupational health hazards of workers who fuel
jet aircrafts. Discusses how dangerous concentrations of CO were found in truck
cabs where workers spend a considerable amount of time sitting in
idling vehicles.
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Safe
access to aircraft for catering operations. Health and Safety Executive (HSE),
(2008, May). Deals with issues such
as falls and guarding when servicing aircraft.
- Report to Congress: Injuries and Fatalities of Workers Struck by Vehicles on Airport Aprons. US Department
of Transportation (DOT), (2002, July),
877 KB PDF,
35 pages. The Wendell H. Ford Aviation Investment and Reform Act for the 21st
Century (AIR-21) requires the Federal Aviation Administration (FAA) to study injuries to airport apron workers struck by
vehicles and to investigate actions to enhance apron worker safety.
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Safety and Health Requirements Manual.
Electronic Library of Construction Occupational Safety and Health (eLCOSH)
and the US Army Corps of Engineers
Safety Engineering, (2003, November 3).
- Airfield Operations. 113 KB
PDF, 4 pages.
Provides safety and health requirements for airfield operations.
Ramp
- Baggage Handling: Ramp. OSHA eTool. Addresses hazards associated with
planeside loading and unloading using manual, semi-automated, and automated baggage systems.
- Ramp
Safety. Aviation Safety Reporting System (ASRS) Directline, (1996, June). Provides an overview
of ramp operations and recommendations to avoid ramp operation incidents.
Ticket Counter
- Baggage Handling: Baggage Make-up Room.
OSHA eTool. Addresses possible hazards and solutions associated with baggage
cart loading and unloading, and general make-up room hazards.
- Alaska Airlines Evaluation of Customer Service Agents. State of Washington
Department of Labor and Industries, (2001, October), 748 KB
PDF,
10 pages. Provides project evaluation of customer service agents (CSAs) for
one airline at SeaTac International Airport.
Flight Crew
Cockpit Crew
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Flight
Safety Digest. Flight Safety Foundation (FSF).
Flight Safety Digest is a publication of the FSF addressing general
flight and cockpit safety issues.
Flight Attendants
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Cabin
Crew Safety. Flight Safety Foundation (FSF). This is a publication of the FSF and links to archives dating back to1988.
- Flight attendants are also responsible for assisting passengers with
special needs. See Gate Crew for additional information.
For additional information regarding identifying and controlling the hazards associated with the airline
industry, see OSHA's Safety and Health Topics Pages on:
Severe Acute Respiratory Syndrome (SARS)
- Information
Regarding Severe Acute Respiratory Syndrome (SARS). OSHA, (2003, May 30). Provides a collection of information
about SARS for employers, employees, and other interested parties. OSHA may update this information as necessary.
- Severe
Acute Respiratory Syndrome (SARS). Centers for Disease Control and Prevention (CDC).
Contains the latest SARS information, including CDC guidelines and recommendations for
clinicians, health departments, laboratories, travelers, air travel workers, and others. Also provides
links to the World Health Organization (WHO) and other international resources.
- Frequently
Asked Questions about SARS. (2005, May 3). Answers questions about Severe Acute
Respiratory Syndrome (SARS), its origin and spread. Also addresses questions about CDC recommendations
for individuals, travelers, households, and health-care settings.
- Severe
Acute Respiratory Syndrome (SARS). World Health Organization (WHO). Provides the
public and professionals global information about Severe Acute Respiratory Syndrome (SARS)
from WHO.
- For additional information regarding SARS and other
microorganisms and their associated toxins, see OSHA's Biological
Agents Safety and Health Topics Page.
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